Paid Intern - Technology background (Must be local to Billerica, MA)

Job Locations US-MA-Billerica
Req ID
2021-3656
Category
Information Technology
Type
Temp Full-Time
Security Access Level
Access 1: US Citizenship Only (No Dual) / CFIUS approved
Work Schedule
Core Business Hours

Overview

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.

Responsibilities

IDEMIA seeks a Customer Solution Architect (CSA) Intern  who can work with our sales staff, business development team, marketing group, and clients to shape, and deliver technical solutions that meet our client's business requirements and efficiency objectives.

 

The CSA is a solution creator, working with our sales team as a Pre-Sales Engineer, providing technical sales support expertise for pursuits representing technology practitioners for the corporation.  The CSA is responsible for assisting in assessing proposal and contract documents along with customer expectations across the modernized secure credentialing and vehicle oriented product suites and articulating those as formal requirements. The CSA assists in designing total customer solutions using primarily standard products with some custom software components. Working with the Systems Engineering and Development Engineering teams, the CSA applies their personal expertise in IT systems, data center operations, workflow design and systems integration to design effective customer solutions, custom demos, and customer facing documentation relating to solution architecture. The CSA attends customer meetings with Sales and Program Management and provides a technical point of contact for customers. This role will maintain a working knowledge of the capabilities and configuration options of the IDEMIA solutions.

  • Identifying client business needs, and translating them into solutions
  • Assist  in developing business opportunities, including meeting with clients, understanding the client's compelling events and business needs, interactively developing a solution with clients and IDEMIA engineering resources, responding to RFIs and RFPs, writing and presenting proposals, spearheading, customizing, and presenting end-user demos, and assisting with creating statements of work.
  • Assemble relevant resources and appropriate materials to support sales pursuits including acting as a liaison between the Sales Team and the Engineering  Leads.  Requires good analytic skills to probe and understand the client's situation, and then translate that knowledge into a solution specific to that client.
  • Working indirectly with customers to collect, synthesize and clearly communicate requirements primarily through written proposal responses
  • Technical: Assisting  key projects in areas relating  technology selection,  architecture, and solution implementation.
  • Technical:  Supporting the development and delivery of customized demos using software engineering best practices
  • Business: Acquiring knowledge in many business development activities including sales calls, client presentations, demonstrations, and proposal responses to RFI/RFPs.
  • Leverage: Supporting proposal efforts and strategies to win business in strategic markets or current accounts.

Qualifications

3+ Years Progress towards a BA/BS in Computer Science of a Related field of study.

Completed Degree Preferred

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