Manager Project / Program

Job Locations US-MA-Bedford
Req ID
Information Technology
Full-Time Regular
Security Access Level
Access 1: US Citizenship Only (No Dual) / CFIUS approved
Work Schedule
Core Business Hours


IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.


  • Collaborate with IT and client to manage capacity
  • Manage and influence stakeholders
  • Direct, monitor, and review project activities, including program costs, operational budgets, staffing, program resources and program risks
  • Drive improvements that address common obstacles to improve performance
  • Manage 3rd party vendor relationships to create capacity flexibility and scalability
  • Manage delivery team performance metrics and reporting
  • Resolve resourcing and asset conflicts using prioritization and negotiation
  • Undertake formal reviews of the program and its achievements
  • Engage in quality assurance and risk management activities to ensure project deliverables are met according to IT and client requirements
  • Ensure financial performance targets for the assigned projects are met and proactively manage change control process both internally and externally



  • Educated to degree level
  • 4+ years of program/project management leadership experience successfully delivering challenging and complex technology programs/projects involving working with globally based employees and development partners
  • Salesforce implementation experience a plus
  • Excellent customer and stakeholder management focus
  • Experience managing multiple vendors to deliver the full scope of programs
  • Experience conducting and leading team meetings to manage the schedule, identify risks and review project deliverables
  • Good customer focus, attitude and excellent interpersonal, verbal and written communication skills
  • Excellent interpersonal skills, the ability to manage complex and varied interpersonal relationships to successfully complete projects
  • Excellent ability to organize time and information to successfully complete projects


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