2nd Shift Production Supervisor - Metal Cards

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.

IDEMIA, the global leader in ID & Payment Card manufacturing, located in Exton PA, is looking to add a Production Supervisor to our 2nd shift Metal Card production department. This person will lead a team of ~15 Machine Operators focusing on our Metal Payment Card product line.

Overview: This position is responsible for the production supervision of assigned department and team members.  Review team assignments in the form of schedules and output targets and determine how to use resources to meet demand. Support an environment of continuous improvement to production processes that result in advances in safety, quality, delivery, productivity and reduced costs.  Support production employees in continual improvement by acting as a resource in applying and ultimately teaching problem solving skills and meeting facilitation skills by using established management control and production communication tools.

Role and Responsibilities:

• Identifies daily production challenges and find solutions to prevent reoccurrence and meet production schedules
• Serves as a link between associates and management and support associates through changes
• Assists in developing and monitoring standardized work for direct reports Audits or assigns audit duties for key result areas
• Holds daily cell meeting and set expectations for the day
• Monitors production status hourly, remove bottlenecks and take corrective measures to ensure daily goals are met
• Oversees continuous flow and materials delivery systems and work with associates to continuously improve the process
• Reviews production schedules and estimate associate hours to complete a job assignment
• Interprets specifications and job orders for associates and delegate duties
• Recommends measures and changes to improve production, equipment, product quality and working conditions
• Initiates and/or suggests plans to motivate and enforce safety rules
• Design and implement a plan to provide cross-training to production employees that maximize their value to the team.
• Support Lean lines in collaborative, autonomous decision making to facilitate the team’s self-directed improvements.
• Support the daily activities of the production lines according to the team’s production schedule and apply the necessary adjustments when needed according to current issues.
• Supervise production employees according to company policies including attendance, e-time, security, safety, corrective action, performance appraisals, etc.
• Collaborate with production manager on production goal setting.
• Support the production team’s daily activities in accordance to our defined ISO procedures and modify these procedures based on process improvement made by the production teams.

• 3 to 5 years’ experience in a supervisory role managing production processes and hourly employees
• Bachelor's degree or equivalent work experience
• Excellent communication and listening skills
• Proven decision-making capability
• Strong interpersonal skills; able to inspire and motivate associates
• Root cause analysis, problem identification, and resolution skills
• Willingness to learn and develop new methods and/or processes
• Ability to distinguish visual defects (created or received into production processes)