Internal Program Administrator III

Job Locations US
Req ID
2024-7604
Category
Other
Type
Full-Time Regular
Security Access Level
Access 1: US Citizenship Only (No Dual) / CFIUS Approval / Sole US Citizen (DMV & FBI Programs)
Work Schedule
Core Business Hours

Overview

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.

Responsibilities

Internal Project Manager reporting Directly to the VP for Civil Identity Growth and Performance. 

Serving as a liaison with other departments and stakeholders and coordinating internal communications.

Developing strategic plans, setting goals and key performance indicators (KPIs), and supporting long-range program planning.

Developing, analyzing, and recommending policies and procedures and ensuring compliance with accreditation requirements.

 

Communication

Communicate effectively with a variety of people, both internally and externally to the organization. Active listening is a key communication skill that helps administrators understand the perspectives of others. 
 
 
Attention to detail
Ability to multitask and manage multiple projects while paying close attention to detail. 
 
 
Organizational skills
Ability to stay organized to streamline operations and increase productivity. 
 
 
Problem-solving
Ability to identify problems, analyze the causes, and implement changes to prevent future issues. 
 
 
Interpersonal skills
Must be able to interact with a wide range of people including employees at different levels and from different departments. 
 
 
Customer service
Must answer questions for others or perform tasks that others cannot do themselves. Strong customer service skills include active listening, setting expectations, and communication. 
 
 
Scheduling
Ability to plan and schedule activities in advance such as managing appointments and creating operational plans.

Qualifications

  • Well-developed external customer communication skills (written and oral).
  • Demonstrated ability to facilitate, influence, and enable team collaboration.
  • Strong interpersonal and stress management skills, with a demonstrated ability to make effective decisions while working through complex personality, program, and business interest related issues.

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