Production Coordinator

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.

The Production Coordinator is a key leadership role responsible for facilitating communication between the production teams and customer service. This position ensures the seamless flow of information, handles production-related requests, and manages multiple projects from inception to completion. The Production Coordinator will work closely with team supervisors to act as a link between AM and PM teams across the 4 teams in addition to manage team attendance to coordinate team member coverage. This position will report to the Production Manager.

 

• Manage Customer Service communications and requests
• Coordinate projects with production
• Coordinate communication between production teams
• Manage team attendance
• Team training assessment
• Follow up on onboarding progress with the supervisors
• Report review
• Escalation issues with the appropriate team

• Experience required for at least two years in manufacturing environment.
• Salary contract Monday to Friday, day shift requiring exceptional flexible schedule to meet with PM team
• Proficiency in Lean Manufacturing.
• Strong leadership skills to motivate and influence teams
• Good communication skills: be able to run meetings/trainings, drive actions plans with many contributors
• Good level competency in Microsoft Office Suite (Work, Excel, PowerPoint, Outlook)
• Ability to work cooperatively and effectively in a diverse multi-cultural team environment
• English (read, written, spoken) mandatory. Spanish is a plus.