Solutions Architect IV - Post Sales (Bedford, MA Remote)

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.

**This position is remote-friendly especially if you're located near a major airport, as occasioal travel may be required.**

Job Description

The Principal Solutions Architect (SA) provides the Technical leadership for customer interactions and is responsible for gathering requirements, authoring specifications and designing solutions.  The Principal SA is the technical lead on projects, providing a bridge from customer’s technical requirements to the organizations within IDEMIA. In addition the Principal SA will help evaluate Sales opportunities and mentor more junior SA’s. Principal SAs are expected to understand IDEMIA products and its organization well enough to identify opportunities, drive changes to improve efficiency and the quality of IDEMIA products. The Principal SA will perform his/her duties to the highest level of quality with minimal supervision.

Essential Job Functions

• Lead the efforts both individually and with a team to conduct discovery of business and technical requirements for Complex Distributed Enterprise Architectures within Large Government Environments and Fortune 500 Companies.
• Communicate effectively through (1) accurate, thorough, and detailed documentation and (2) succinct oral presentations with slides, whiteboard drawings, and demonstrations.
• Technical cross-functional leadership for interactions with customers and internal teams through face-to-face, on-site, and remote meetings.
• Design and coordinate delivery of IDEMIA products to meet customer needs. Identifying unique configurations or if needed specific customization efforts.
• Design technical interfaces between customers’ and IDEMIA products.
• Provide leadership and guidance to IDEMIA customers, including handling scope creep, setting correct expectations, and maintaining customer satisfaction.
• Coordinate the work of multiple technical resources.
• Keep up-to-date and be conversant on a broad range of technologies.
• Technical understanding of IDEMIA solution offerings and advocating for leveraging product capabilities.
• Participate in the sales process to evaluate and make technical recommendations on opportunities.
• Mentor junior SA’s.
• Identify opportunities and drive changes to improve efficiency and/or quality of the IDEMIA products, programs, and company. 

Required

• 10+ years of experience or equivalent skill level leading technical teams through a full Solutions Delivery Life Cycle (SDLC).
• 10+ years as a Solutions Architect and/or related Technical Leadership experience or equivalent skill level.
• 7+  years of experience or equivalent skill level working directly with external customers to synthesize, capture, and clearly communicate requirements.
• 5+  years of experience or equivalent skill level leading the design of systems integration work.
• Solid understanding of networks and data transmission methods, platform and architecture, XML, web services, security, and databases.
• Bachelor’s degree in a technical discipline.
• Experience acting as a liaison between a product company and external customers.

Desired 

• Experience working with Agile teams.
• Experience with cloud deployments.