Hardware Engineer I (Ft. Wayne, IN - On-site)

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.

• Generate ECOs/MCO/DEVs.
• Work closely with the configuration management team and help update BOMs per new commodity code structure.
• Engineering Escalations: Work with support to troubleshoot HW issues and configure systems to troubleshoot and re-create customer issues.
• Create documentation (i.e. HW MOPs) for internal use.
• Work with Tech Pubs on customer documentation.

• Understanding of computer hardware and systems, including customized hardware components and solutions
• Understanding of industry standard ECO and TCO processes
• Understanding of Agile PLM system and its requirements
• Familiarization with hardware product documentation