Cloud Engineer III (ON-SITE-ONLY)

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.

• Become SME on IDEMIA SaaS Solutions
• Implement and maintain client AWS tenants
• Onboard and support clients
• Document internal processes
• Provide client facing documentation
• Provide T1 support and act as escalation point for client issues
• Shared 24/7 support model
• Track client issues using Jira and Salesforce

• BA and 5-7 years
• Requires experience with one or more cloud computing platforms.
• Experience with JIRA and Confluence
• Junior to Mid Level Coding Experience
• Ideally experience with Biometric Systems and/or Digital Identity Solutions