Cloud Engineer III (ON-SITE-ONLY)

Job Locations US-VA-Reston
Req ID
2025-8006
Category
Information Technology
Type
Full-Time Regular
Security Access Level
Access 1: US Citizenship Only (No Dual) / CFIUS Approval / Sole US Citizen (DMV & FBI Programs)
Work Schedule
Core Business Hours

Overview

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.

Responsibilities

  • Become SME on IDEMIA SaaS Solutions
  • Implement and maintain client AWS tenants
  • Onboard and support clients
  • Document internal processes
  • Provide client facing documentation
  • Provide T1 support and act as escalation point for client issues
  • Shared 24/7 support model
  • Track client issues using Jira and Salesforce

Qualifications

  • BA and 5-7 years
  • Requires experience with one or more cloud computing platforms.
  • Experience with JIRA and Confluence
  • Junior to Mid Level Coding Experience
  • Ideally experience with Biometric Systems and/or Digital Identity Solutions

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