Manager Information Technology

Job Locations US-MA
Req ID
2025-8089
Category
Information Technology
Type
Full-Time Regular
Security Access Level
Access 1: US Citizenship Only (No Dual) / CFIUS Approval / Sole US Citizen (DMV & FBI Programs)
Work Schedule
Core Business Hours

Overview

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.

Responsibilities

  • Oversee and upgrade enterprise IT infrastructure: Active Directory (hybrid), Entra ID, Microsoft 365/Exchange, SCCM, Intune, VMware, SharePoint, Veeam backup.
  • Lead a team of 5 (Helpdesk, Support Desk, DevOps Engineer, SysAdmin) to ensure smooth IT operations.
  • Collaborate with leadership to expand IT staff to 30+ by year-end.
  • Drive domain migrations, cleanups, and AD/OU restructuring.
  • Manage infrastructure monitoring and automation tools (ManageEngine suite).
  • Maintain IT compliance, security, privileged access, and incident response.
  • Set documentation and knowledge sharing standards in Confluence, SharePoint, and Teams.
  • Partner with business/technical stakeholders to support modernization projects and customer-facing infrastructure.
  • Oversee vendor management, licensing, and procurement.

Qualifications

  • Proven leadership and people management experience within IT infrastructure and systems environments.
  • Strong technical expertise in Microsoft enterprise stack and hybrid environments.
  • Hands-on experience in scripting (PowerShell and/or VBScript a plus).
  • Experience with backup/recovery (Veeam), security standards, domain consolidation, and group policy.
  • Ability to lead during organizational change, including separations/divestitures.
  • Excellent communication skills, particularly around translating technical status and impact for business audiences.
  • Self-starter attitude and ability to thrive in a high-growth, evolving structure.
  • Prior experience in a multi-site or distributed IT infrastructure role.
  • Familiarity with DevOps practices or tooling is a plus.

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