Business Operations and Leadership Internship - Summer 2026

Job Locations US-TN-Brentwood
Req ID
2025-8272
Category
Other
Type
Full-Time Regular
Security Access Level
Access 2: US Citizenship (Dual Allowed) / TSA Approval / Federal Programs
Work Schedule
Core Business Hours

Overview

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.

Responsibilities

The Business Operation and Leadership Internship is one discipline of IDEMIA North America’s 12-week Summer Internship Program. The intern will be an integral member of the Enrollment Services team and will provide administrative support to staff. In this role, interns will have the opportunity to learn and assist with Account setup, code generation, transaction maintenance and reporting to support day to day operational tasks related to enrollment and billing activities across State and Federal programs.

 

Responsibilities (include but are not limited to): 

  • Highly focused on the review of Enrollment Account processes, assisting customers with account setup and coupon code distribution
  • Driving initiative to expedite issue and ticket resolutions
  • Regularly communicates with internal staff and external customers via email and/or phone
  • Oversees regulatory compliance expectations for state and federal programs
  • Identifies and recommends improvements to workflows and processes to improve accuracy and efficiency
  • Prepares reports and monitors data
  • Provide support for general or department-specific administration of enrollment services processes and efforts

 

A successful candidate will have exceptional time management, organizational, communication skills, and the ability to identify employee related issues and assist in their resolution. 

Qualifications

  • You are a college junior, senior, or recent graduate majoring in Business Administration, Data Analytics or a related field
  • Must be authorized to work in the US
  • Proficiency in the use of Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook
  • Extremely attentive to details
  • High organizational and time management skills
  • Highly developed oral and written communication skills
  • Ability to support multiple team members and projects simultaneously and prioritize in a fast-paced environment
  • Ability to work as part of a team with excellent interpersonal skills
  • Problem solving skills to support in streamlining processes for best practice
  • Passion for innovative technologies and security/identity related issues

 

Important Dates: 

Start Date: May 18, 2026

End Date: Aug 7, 2026

 

Note: This is a hybrid role, you must be able to travel to the office.

 

The US hourly rate for this position is $20.

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