Sr Director Project / Program

IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more here.

A Senior Director of Program Management, you will oversee the execution of large-scale, complex programs within IPS North America, lead cross-functional teams to achieve strategic goals by defining program objectives, manage budgets, timelines, risks, and ensure successful delivery while collaborating with senior leadership to make strategic decisions and continuous improvement within the TSA Universal Enrollment Services Program.  

Responsibilities

• Strategic Program Planning: Defining program scope, objectives, deliverables, and timelines in alignment with business strategy, collaborating with stakeholders to establish clear expectations. 
• Team Leadership: Managing and developing a team of program managers, assigning tasks, providing guidance, and fostering collaboration across diverse functions. 
• Performance Monitoring and Reporting: Tracking program progress against key metrics, identifying potential risks and issues, implementing mitigation strategies, and regularly communicating updates to senior leadership. 
• Budget Management: Overseeing program budgets, allocating resources effectively, and ensuring cost-efficiency throughout the program lifecycle. 
• Stakeholder Management: Building strong relationships with key stakeholders, including executives, cross-functional teams, and external partners, to align program goals and address concerns. 
• Change Management: Leading change initiatives within the program, managing stakeholder expectations, and facilitating smooth transitions during implementation. 
• Risk Mitigation: Identifying potential risks, developing mitigation plans, and proactively addressing issues to minimize program impact. 
• Process Improvement: Implementing best practices in program management, identifying opportunities for optimization, and driving continuous improvement across teams. 
• Talent Development: Coaching and mentoring program managers, fostering a culture of continuous learning and professional development within the team. 

• 10+ years of professional experience including 5 years in project/program management in a customer-facing role
• Extensive program management experience in leading cross-functional teams on multiple complex software development and system integration projects
• PMP or equivalent certification preferred
• Strong leadership and organizational skills with the ability to manage a geographically distributed or matrix team
• Ability to manage multiple projects and priorities concurrently
• Prior experience working with state or federal government agencies
• Excellent internal and external written and verbal communication skills
• Strong proficiency in MS Office applications including MS Project, Excel, Word, PowerPoint and Visio
• Demonstrated successful track record delivering complex information technology-based systems
• Ability to collaborate with and manage vendors as outlined in statement of work
• A combination of skills and experience that demonstrates your ability to meet the rigors and requirements of the position.

Note to third-party recruiters: IDEMIA Public Security does not work with third-party recruiters absent a signed agreement and will treat any resumes submitted without a signed agreement as the property of IDEMIA Public Security. In the event that IDEMIA Public Security hires a candidate who was brought to our attention by a recruiter who does not have a signed agreement, IDEMIA Public Security will not pay any fees to the recruiter as a result of the hire.