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- Comprehensive knowledge of Idemia Customer Solutions operations. Develops and administers call center policies governing scheduling, call and case handling, and customer service. Works closely with the knowledge management team to build effective Tier 1 KB support articles for both internal and external customers with a goal on first contact self-service resolution.
- Reporting and dashboards. Maintain and build detailed dashboards that track case management and team performance for both internal and external customers. Provide regular reports as well as ad-hoc reports.
- Collaboration with peers. Works with other CS Managers and support teams to ensure best in...
IDEMIA, the global leader in ID & Payment Card manufacturing, located in Exton PA, is looking to bolster our production team on 3rd shift by bringing in a new Machine Operator to assist in our manufacturing process by setting up, operating, monitoring & maintaining machinery
Overview: Perform machine operator responsibilities associated with requirements to meet production daily goals to achieve customer request dates.
Shift: 11:00pm - 7:30am
Responsibilities:
- Follow...
Run jobs according to specific work instructions/Service Level Agreements (SLA)
- Operate machine according to specifications and quality protocols
- Meet productivity targets based on machine capacity and work load
- Adhere to all department specifications and requirements
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IDEMIA, the global leader in ID & Payment Card manufacturing, located in Exton PA, is looking to bolster our production team on 3rd shift by bringing in a new Machine Operator to assist in our manufacturing process by setting up, operating, monitoring & maintaining machinery
Overview: Perform machine operator responsibilities associated with requirements to meet production daily goals to achieve customer request dates.
Shift: 3:00pm - 11:30pm
Responsibilities:
- Follow...
Run jobs according to specific work instructions/Service Level Agreements (SLA)
- Operate machine according to specifications and quality protocols
- Meet productivity targets based on machine capacity and work load
- Adhere to all department specifications and requirements
-
Run jobs according to specific work instructions/Service Level Agreements (SLA)
- Operate machine according to specifications and quality protocols
- Meet productivity targets based on machine capacity and work load
- Adhere to all department specifications and requirements
-
Run jobs according to specific work instructions/Service Level Agreements (SLA)
- Operate machine according to specifications and quality protocols
- Meet productivity targets based on machine capacity and work load
- Adhere to all department specifications and requirements
-
Run jobs according to specific work instructions/Service Level Agreements (SLA)
- Operate machine according to specifications and quality protocols
- Meet productivity targets based on machine capacity and work load
- Adhere to all department specifications and requirements
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- Performs work associated with the installation, calibration, and operation of different kinds of production machines, depending on company specialization or materials used.
- Tests and inspects machines to determine safe and efficient operation, performs routine maintenance, and fixes standard malfunctions.
- Reads and interprets blueprints, engineering specifications, and shop orders to determine machine setup, production methods, and sequence of operation.
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- Performs work associated with the installation, calibration, and operation of different kinds of production machines, depending on company specialization or materials used.
- Tests and inspects machines to determine safe and efficient operation, performs routine maintenance, and fixes standard malfunctions.
- Reads and interprets blueprints, engineering specifications, and shop orders to determine machine setup, production methods, and sequence of operation.
- Checks that items produced pass quality control test.
- Performs work under direct supervision.
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IDEMIA, the global leader in ID & Payment Card manufacturing, located in Exton PA, is looking to bolster our production team on 3rd shift by bringing in a new Machine Operator to assist in our manufacturing process by setting up, operating, monitoring & maintaining machinery
Overview: Perform machine operator responsibilities associated with requirements to meet production daily goals to achieve customer request dates.
Shift: 11:00pm - 7:30am
Responsibilities:
- Follow...
Roles and Responsibilities:
Overview: The Print/Graphics Supervisor will manage and direct the daily operations of the Litho & Screen Printing areas on 3rd shift while assiting in the Supervison of Plating, Composition & Ink department employees.
Start date on 3rd shift will be January 1st, 2025. Candidates hired before this date will train during the day shift until 1/1/25.
Shift: 10:30pm - 7:00am
Overview: The Composition Operator is responsible for the preparation of pre-press work used in printing credit cards.
Start date on 3rd shift will be January 1st, 2025. Candidates hired before this date will train during the day shift until 1/1/25.
Shift: 10:30pm - 7:00am
Overview: A Level III Litho Press Operator must demonstrate their ability to properly operate a 6 and 8-color sheet fed press, while adhering to the Safety, Quality, Security and Audit compliance regulations.
Start date on 3rd shift will be January 1st, 2025. Candidates hired before this date will train during the day shift until 1/1/25.
Shift: 10:30pm - 7:00am
Do you have an interest in security, law enforcement, biometrics, and the safety of your community? Are you a customer service oriented, “people” person? If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You will get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you are interested in providing a service to your fellow citizens and interacting with customers...
Do you have an interest in security, law enforcement, biometrics, and the safety of your community? Are you a customer service oriented, “people” person? If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You will get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you are interested in providing a service to your fellow citizens and interacting with customers...
We are seeking a skilled Equipment Maintenance Technician to join our team. This role is essential in ensuring the optimal performance of our manufacturing facility's equipment and systems. The ideal candidate will possess a strong background in industrial maintenance with the ability to troubleshoot and repair various equipment types. This position requires a detail-oriented individual who can work independently and collaboratively within a team environment.
US Citizenship Required.
IDEMIA, the global leader in ID & Payment Card manufacturing located in Exton, PA, is looking to bolster our production team in our Metal Card department by bringing in new Machine Operators on our day shift
Hours: 7:00am - 3:30pm
Position Overview: Metal Card...
- Responsible for analyzing product requirements and selecting hardware components based on those requirements.
- Responsible for creating test plans and test reports for various hardware components.
- Responsible for testing hardware components before handing off to SW development and QA teams.
- Work with...