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- Create and work on cases/tickets based on customer's technical support needs.
- Answer calls that come via one or more support lines.
- Utilize Salesforce for call log, tracking and documentation.
- Call customers back and provide updates as needed.
- May be assigned to specific projects / platforms based on business needs.
- Attendance to regular team...
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- Development and execution of sales enablement tools, dashboards, and reporting processes.
- Take ownership of a project or outcome that improves business operations or sales team effectiveness.
- Collaborate with IDEMIA subject matter experts to understand challenges and constraints and recommend operational improvements.
- Assist in documenting workflows, playbooks, and best practices to ensure repeatable and scalable processes.
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- Contribute to UX/UI design for active PSNA products, producing wireframes, mockups, and prototypes with guidance from senior designers.
- Apply and help maintain the IDEMIA Design System and MUI components, ensuring visual and interaction consistency across deliverables.
- Translate web-based experiences to alternate form factors (e.g., tablet...
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- Design, build, and maintain Java microservices using Maven multi-module projects
- Develop and package AWS Lambda services as container images, and build API Gateway APIs
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We are seeking a talented and enthusiastic Software Engineer Intern to join our team. As a Software Engineer Intern, you will work closely with our development team to design, develop, and maintain software applications with a focus on low-code, drag-and-drop interface environments. This internship will provide you with hands-on experience in software engineering and an opportunity to contribute to real-world projects that simplify digital transformation by streamlining data and task automation and improving data quality and governance.
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- Assist in developing and testing client applications, web applications, and backend services under the guidance of senior engineers
- Write, debug, and document code in languages such as C#/.NET, JavaScript/TypeScript, React, or Angular
- Support APIs and services for real-time, high-throughput identity workflows
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Do you have an interest in security, law enforcement, biometrics, and the safety of your community? Are you a customer service oriented, “people” person? If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You will get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you are interested in providing a service to your fellow citizens and interacting with customers...
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The IT Purchasing Intern will support day-to-day procurement and strategic sourcing activities across the IT purchasing category. This internship provides hands-on experience with technology procurement, supplier engagement, contract and pricing analysis, requests for proposals, and global category strategy.
The intern will work with internal stakeholders, external suppliers, and international Purchasing teammates while applying classroom knowledge to real-world business needs. The ideal candidate is organized, analytical, detail-oriented, eager to learn, and comfortable communicating with a variety of stakeholders.
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- Review deployment tracker and follow orders from purchase order through shipment, installation, state connectivity testing, training, and customer sign-off, and work with Field Service, Logistics, and Finance to flag anything that's slipping.
- Build and refresh weekly dashboards for program and sales leadership. They'll cover backlog, install schedules, milestone billing, and cycle times.
- Track contracts, maintenance agreements, and warranties, and flag upcoming renewals early enough for Sales to act.
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Do you have an interest in security, law enforcement, biometrics, and the safety of your community? Are you a customer service oriented, “people” person? If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You will get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you are interested in providing a service to your fellow citizens and interacting with customers...
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Do you have an interest in security, law enforcement, biometrics, and the safety of your community? Are you a customer service oriented, “people” person? If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You will get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you are interested in providing a service to your fellow citizens and interacting with customers...
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A project management intern assists project managers by supporting project planning, execution, and monitoring tasks. Key responsibilities include managing administrative duties like scheduling and document preparation, collecting and analyzing data, tracking project progress, and communicating with team members and stakeholders. The role provides hands-on experience with project management tools and methodologies while helping the team meet deadlines and objectives.
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Facilities Management - support facility operations, staff, maintenance needs of the portfolio
Real Estate Lease Administration – support Real Estate operations, staff, with leasing adjustments, reporting for the portfolio
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The Assistant Facilities Manager plays a vital role in ensuring the smooth operation, maintenance, and safety of IDEMIA Public Security’s facilities across the United States. This position coordinates maintenance, repair tasks, and manages vendor relationships to ensure quality service and cost efficiency. By working closely with the Facilities team, the Assistant Facilities Manager helps create a well-maintained, secure, and efficient environment that enhances workplace productivity and operational effectiveness.
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- Assist strategies meant to optimize organizational inventory levels and support organizational business objectives.
- Assiston hardware forecasting to ensure customer requirements are met and year-end inventory targets are achieved.
- Collect data and prepare analyses forecasting demand or predicting inventory needs. Maintain collaboration with purchasing team and submit requisitions to ensure a continuous supply of goods.
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Do you have an interest in security, law enforcement, biometrics, and the safety of your community? Are you a customer service oriented, “people” person? If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You will get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you are interested in providing a service to your fellow citizens and interacting with customers...
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The Purchasing Intern supports the Purchasing team in day-to-day sourcing, supplier management, and purchasing activities. This role provides hands-on experience in procurement processes, supplier communications, cost analysis, and strategic sourcing initiatives. The intern will work closely with purchasing professionals to ensure the timely and cost-effective acquisition of goods and services while gaining exposure to supply chain and procurement best practices.
This position will focus on Indirect Purchasing categories within the North America Purchasing Team. Indirect purchasing includes the goods and services that support business...
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Work on Inventory, 5S & Lean projects in a manufacturing, assembly and reverse logistics environment.
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The Director, Proposal Management is responsible for leading a high-performing proposal organization focused on the development and delivery of winning proposals in support of state and local government opportunities. This role provides strategic direction for proposal operations, drives continuous improvement of proposal processes and methodologies, and ensures the consistent production of compelling, compliant, and customer-focused submissions. The Director serves as a trusted partner to business development, capture, and operational leaders, while fostering a collaborative and results-driven proposal culture.
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- Accountable and responsible POC for overseeing and communicating regular updates on project scope, budget, and project schedule/delivery timeline for one or more projects to include regular briefs with various internal teams and executive leadership.
- Responsible and accountable for tracking all aspects of the project lifecycle: planning, scope definition, design, execution, and delivery.
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