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Operate machine according to specifications and quality protocols, meet productivity targets based on machine capacity and work load. 

earn and operate C8000 according to specifications and quality protocols, meet productivity targets based on machine capacity and work load. Minimum of 15,000 to 20,000 per shift 

About the Role The Mobile Travel Brand Ambassador work at the airports, agencies, and across IDEMIA Enrollment Services Network engaging with travelers to increase awareness and participation in the Enrollment Service programs. The ideal candidate for this position is an excellent communicator who thrives in a fast-paced, customer-facing environment while always maintaining professionalism. You will be working at the intersection of identity and travel where IDEMIA is driving a frictionless travel experience for consumers with privacy at its core. Responsibilities: - Drive program enrollments by engaging travelers and selling them the benefits of TSA PreCheck - Conduct enrollment services as a certified Enrollment Agent using state of the art biometric and identity document authentication technology - Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and existing TSA PreCheck members - Comply with all privacy and security guidelines, policies and procedures at all times - Analyze performance metrics, customer feedback and environmental observations to make informed suggestions on improving operations and customer service - Coordinate communications between IDEMIA and 3rd party stakeholders that provide facilities for enrollment services - Maintain a clean and safe work environment Working Conditions and Requirements: - Travel is required (>100%) - Overnight travel may be required - Ability to stand for >8 hours per day - A company vehicle may be assigned in some areas - Moderate physical effort with frequent walking, lifting, and/or moving of materials up to 40 pounds - Install enrollment hardware, maintain, and follow technology and security policies - Ability to maintain a high level of productivity under minimal supervision - Airport environment, other retail settings, workshops, and enrollment locations - Effectively schedule transportation to and from assigned locations, abiding by security protocols, badging, parking, and dress code

US Citizenship Required Essential Job Functions (includes but is not limited to): - Perform incoming, first sample, in-process, and final quality control material inspections and verification of CoA on production material. Make pass/fail decisions on inspected goods. - Inspect purchased parts and materials for conformity to standards, specifications, and processing requirements. - Verify specifications using purchase orders, blueprints, drawings or inspection instructions, and checklists. Inspect for proper identity and dimensions using such measuring devices as micrometers, gauges, and calipers and CMM w/ software. - Visually inspect for defects or damage per Quality Control documents. Participate in Nonconformance investigations and corrective actions. Work closely with Operations, Engineering, or Supplier personnel to define/communicate any defects found - Perform in process Quality inspections and testing per defined sample plan - Gather, prepare and ship finished goods to internal or 3rd party laboratories for testing - Support Quality Alert process for internal and external customer complaints, quality issues, and escalated incidents; execute containment, corrective, and preventative actions; provide onsite quality support in the case of emergency quality events or recalls - Maintain and update QA documentation, testing records/results - Participate in Quality and Product Development related trials, assist improvement projects, or other various duties as assigned by leadership

Do you have an interest in security, law enforcement, biometrics, and the safety of your community?  Are you a customer service oriented, “people” person?  If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You’ll get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you’re interested in providing a service to your fellow citizens and interacting with customers on a day to day, face to face basis, submit your application for the Enrollment Agent position today!   Join the team and receive $500 Sign on Bonus!    US Citizenship Required.     Essential Job Functions (includes but is not limited to): - Provide superior customer service to internal and external customers - Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment, including computer hardware and software - Verify customer identity and scan required documents into database system - Successfully complete required biometric and data capture processes and paperwork on each customer - Track processing time for each applicant and ensure applicants are processed in appropriate order - Perform biometric processing to include capturing quality electronic fingerprints, photographs and signatures to meet or exceed program accuracy standards - Identify win-win opportunities to provide more products and services to customers - Create opportunities to add value for customers through the upselling of retail products and services (if applicable) - Adhere to all company and departmental employment policies regarding security and confidentiality to ensure applicant documents/information are safeguarded at all times - Adhere to all company and departmental policies relating to Enrollment Center standards, including adherence to signage, branding, and employee attire policies - Performs Enrollment Center Sustainment responsibilities on a daily basis - Performs administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, submit updated enrollment center photos and requisitioning supplies including troubleshooting and/or equipment modifications when necessary - Represents the company and the program(s) that are supported in a professional and customer oriented manner - Support Customer Service Registration and Reservation activities, as necessary - Successfully completes time sensitive trainings/briefings as assigned.   Note:  In addition to the Essential Functions, also performs similar work-related duties as assigned.   Knowledge, Skills and Abilities: - Customer and Personal Service – Knowledge of principals and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. - Technology – Knowledge of electronic equipment, computer hardware, and computer software, including applications and data entry. - Clerical – Knowledge of administrative and clerical duties, such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures - Monitoring – Monitoring/Assessing performance of self, other individuals, and/or outside organizations to make improvements or take corrective action. - Integrity – Job requires ethics and honesty. Travel Requirement, Working Conditions and Physical Demands: Travel requirement, such as: - Ability to travel regionally for activities such as backfill at local enrollment locations, conducting mobile events or servicing mobile routes, meetings, classes, and workshops. - Occasional overnight travel as required; should not exceed 75% of the time. - Travel by air may be required for initial company training, as well as occasional new program or services training. Working Conditions, such as: - General office environment. The work area is adequately lighted, heated, and ventilated. Physical Demands, such as: - Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts; driving an automobile, etc.  Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment. - The work requires light physical effort with frequent lifting and/or moving of materials in the 10-30 pound range and occasional lifting up to 75 pounds. Requires manual dexterity and ability to manipulate small objects. May require normal range of hearing and vision to operate machinery.

The primary responsibilities of this position are to reach out proactively to prospect, qualify deals and shape opportunities within our existing customer base as well as with new customers for our Civil Identity (CI) products and solutions in our CI State and Local market segment. The territory for this position will be predominately the Western United States and preference will be for those candidates who are located in that geographic region.   Essential Job Functions: (includes but is not limited to): - Develop and execute a territory business plan and build account plans across the CI S&L market, resulting in a business growth pipeline and achieving quarterly business objectives. - Manage multiple opportunities simultaneously, work with cross-functional teams, and serve as the primary customer contact for all business/adoption-related activities, including agreement discussion. - Assist customers in identifying use cases suitable for IDEMIA CI Products. - Articulate key differentiators, and typical customer journeys. - Drive initiatives for increased adoption, use, and growth of CI Solutions and Products in the S&L market. - Manages all elements of the sales cycle within assigned geographic areas and/or product line; with primary focus on new accounts including sales prospecting activities, follow-up, business value analysis, involvement in proposal development, contract negotiation, and effective management of the sales closure. - Executes the sales strategy and territory business plan to surpass all sales objectives from a revenue, profit and customer satisfaction perspective. - Conducts market research to understand competitors and market trends. - Provides innovative ideas and suggestions to improve the market presence. - Maintains relationship with existing customers by gathering customer feedback leading to improve customer satisfaction, product development, and market analysis. - Provides input to product management, communicating the needs of the customers and the marketplace. - Develops a comprehensive knowledge of Idemia products and technical architecture, industry characteristics and competitive environment. - Responds to solution and product inquiries. - Add a positive sales culture and sale centric atmosphere among the team members. - Attend conferences as required.  

Do you have an interest in security, law enforcement, biometrics, and the safety of your community?  Are you a customer service oriented, “people” person?  If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You’ll get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you’re interested in providing a service to your fellow citizens and interacting with customers on a day to day, face to face basis, submit your application for the Enrollment Agent position today!   Join the team and receive $1,000 Sign on Bonus!   US Citizenship Required.   Essential Job Functions (includes but is not limited to): - Drive the TSA Precheck bus to mobile events across the country - Assist with routine maintenance of the bus, delivering it to garages for maintenance as needed - Assist with DOT requirements - Perform TSA Precheck enrollments on the bus - Provide superior customer service to internal and external customers - Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment, including computer hardware and software - Verify customer identity and scan required documents into database system - Successfully complete required biometric and data capture processes and paperwork on each customer - Track processing time for each applicant and ensure applicants are processed in appropriate order - Perform biometric processing to include capturing quality electronic fingerprints, photographs and signatures to meet or exceed program accuracy standards - Identify win-win opportunities to provide more products and services to customers - Create opportunities to add value for customers through the upselling of retail products and services (if applicable) - Adhere to all company and departmental employment policies regarding security and confidentiality to ensure applicant documents/information are safeguarded at all times - Adhere to all company and departmental policies relating to Enrollment Center standards, including adherence to signage, branding, and employee attire policies - Performs Enrollment Center Sustainment responsibilities on a daily basis - Performs administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, submit updated enrollment center photos and requisitioning supplies including troubleshooting and/or equipment modifications when necessary - Represents the company and the program(s) that are supported in a professional and customer oriented manner - Support Customer Service Registration and Reservation activities, as necessary - Successfully completes time sensitive trainings/briefings as assigned.  Note:  In addition to the Essential Functions, also performs similar work-related duties as assigned.   Knowledge, Skills and Abilities:   - Customer and Personal Service – Knowledge of principals and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction - Technology – Knowledge of electronic equipment, computer hardware, and computer software, including applications and data entry - Clerical – Knowledge of administrative and clerical duties, such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures - Monitoring – Monitoring/Assessing performance of self, other individuals, and/or outside organizations to make improvements or take corrective action - Integrity – Job requires ethics and honesty Travel Requirement, Working Conditions and Physical Demands: Travel requirement, such as: - Ability to travel nationally for activities such as backfill at enrollment locations, conducting mobile events or servicing mobile routes, meetings, classes, and workshops. - Overnight travel; should not exceed 100% of the time. - Travel by air will be required. - Able to prepay all travel expenses and receive reimbursement.   Working Conditions, such as: - General office environment. The work area is adequately lighted, heated, and ventilated. Physical Demands, such as: - Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts; driving an automobile, etc.  Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment. - The work requires light physical effort with frequent lifting and/or moving of materials in the 10-30 pound range and occasional lifting up to 75 pounds. Requires manual dexterity and ability to manipulate small objects. May require normal range of hearing and vision to operate machinery.

Do you have an interest in security, law enforcement, biometrics, and the safety of your community?  Are you a customer service oriented, “people” person? You’ll get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you’re interested in providing a service to your fellow citizens and interacting with customers on a day to day, face to face basis, submit your application for the Enrollment Agent position today!   Essential Job Functions (includes but is not limited to): - Provide superior customer service to internal and external customers - Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment, including computer hardware and software - Verify customer identity and scan required documents into database system - Successfully complete required biometric and data capture processes and paperwork on each customer - Track processing time for each applicant and ensure applicants are processed in appropriate order - Perform biometric processing to include capturing quality electronic fingerprints, photographs and signatures to meet or exceed program accuracy standards - Identify win-win opportunities to provide more products and services to customers - Create opportunities to add value for customers through the upselling of retail products and services (if applicable) - Adhere to all company and departmental employment policies regarding security and confidentiality to ensure applicant documents/information are safeguarded at all times - Adhere to all company and departmental policies relating to Enrollment Center standards, including adherence to signage, branding, and employee attire policies - Performs Enrollment Center Sustainment responsibilities on a daily basis - Performs administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, submit updated enrollment center photos and requisitioning supplies including troubleshooting and/or equipment modifications when necessary - Represents the company and the program(s) that are supported in a professional and customer oriented manner - Support Customer Service Registration and Reservation activities, as necessary - Successfully completes time sensitive trainings/briefings as assigned.  Note:  In addition to the Essential Functions, also performs similar work-related duties as assigned.  Knowledge, Skills, and Abilities:  - Customer and Personal Service – Knowledge of principals and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. - Technology – Knowledge of electronic equipment, computer hardware, and computer software, including applications and data entry. - Clerical – Knowledge of administrative and clerical duties, such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures - Monitoring – Monitoring/Assessing performance of self, other individuals, and/or outside organizations to make improvements or take corrective action. - Integrity – Job requires ethics and honesty   Travel Requirement, Working Conditions and Physical Demands: Travel requirement, such as: - Ability to travel nationally for activities such as backfill at enrollment locations, conducting mobile events or servicing mobile routes, meetings, classes, and workshops. - Overnight travel will be required 75-100% of the time. - Travel by air will be required. - Able to prepay all travel expenses and receive reimbursement.  Working Conditions, such as: - General office environment. The work area is adequately lighted, heated, and ventilated. Physical Demands, such as: - Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying light items such as papers, books, small parts; driving an automobile, etc.  Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment. - The work requires light physical effort with frequent lifting and/or moving of materials in the 20–40-pound range and occasional lifting up to 75 pounds. Requires manual dexterity and ability to manipulate small objects. May require normal range of hearing and vision to operate machinery. The US base salary range for this full-time position is $17.20/hr - $22.00/hr + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.  

Do you have an interest in security, law enforcement, biometrics, and the safety of your community?  Are you a customer service oriented, “people” person?  If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You’ll get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you’re interested in providing a service to your fellow citizens and interacting with customers on a day to day, face to face basis, submit your application for the Enrollment Agent position today!   Join the team and receive $500 Sign on Bonus!    US Citizenship Required.   Candidates need to be based in the Northern Virginia area.    Essential Job Functions (includes but is not limited to): - Provide superior customer service to internal and external customers - Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment, including computer hardware and software - Verify customer identity and scan required documents into database system - Successfully complete required biometric and data capture processes and paperwork on each customer - Track processing time for each applicant and ensure applicants are processed in appropriate order - Perform biometric processing to include capturing quality electronic fingerprints, photographs and signatures to meet or exceed program accuracy standards - Identify win-win opportunities to provide more products and services to customers - Create opportunities to add value for customers through the upselling of retail products and services (if applicable) - Adhere to all company and departmental employment policies regarding security and confidentiality to ensure applicant documents/information are safeguarded at all times - Adhere to all company and departmental policies relating to Enrollment Center standards, including adherence to signage, branding, and employee attire policies - Performs Enrollment Center Sustainment responsibilities on a daily basis - Performs administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, submit updated enrollment center photos and requisitioning supplies including troubleshooting and/or equipment modifications when necessary - Represents the company and the program(s) that are supported in a professional and customer oriented manner - Support Customer Service Registration and Reservation activities, as necessary - Successfully completes time sensitive trainings/briefings as assigned.   Note:  In addition to the Essential Functions, also performs similar work-related duties as assigned.   Knowledge, Skills and Abilities:   - Customer and Personal Service – Knowledge of principals and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. - Technology – Knowledge of electronic equipment, computer hardware, and computer software, including applications and data entry. - Clerical – Knowledge of administrative and clerical duties, such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures - Monitoring – Monitoring/Assessing performance of self, other individuals, and/or outside organizations to make improvements or take corrective action. - Integrity – Job requires ethics and honesty. Travel Requirement, Working Conditions and Physical Demands: Travel requirement, such as: - Ability to travel regionally for activities such as backfill at local enrollment locations, conducting mobile events or servicing mobile routes, meetings, classes, and workshops. - Occasional overnight travel as required; should not exceed 75% of the time. - Travel by air may be required for initial company training, as well as occasional new program or services training. Working Conditions, such as: - General office environment. The work area is adequately lighted, heated, and ventilated. Physical Demands, such as: - Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts; driving an automobile, etc.  Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment. - The work requires light physical effort with frequent lifting and/or moving of materials in the 10-30 pound range and occasional lifting up to 75 pounds. Requires manual dexterity and ability to manipulate small objects. May require normal range of hearing and vision to operate machinery.

Is responsbile for assisting the Production Supervisor in the overall operations of an assigned shift.  Must coordinate with Supervisor to plan and prioritize work to meet daily time-critical requirements.  Coordinate proper training of subordinates and assist in assiging work for an efficient and effective work flow.   ESSENTIAL DUTIES:   - Assist in planning, prioritizing, and manging daily departmental operations. - Assist in the evaluation of potential applicants. - Contribute to the review process in employee performance appraisals. - As necessary, assist in corrective action and termination of employees with approriate approval. - Maintain effective coomunication with all departments staff and Upper Management - Ensure adherence to company policies and procedures. - Implement and support ISO 9000 specifications and requirements.  

Do you have an interest in security, law enforcement, biometrics, and the safety of your community? Are you a customer service oriented, “people” person? If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You will get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you are interested in providing a service to your fellow citizens and interacting with customers on a day to day, face to face basis, submit your application for the Enrollment Agent position today!   Join the team and receive $500 sign on bonus! This position requires 100% daily travel in the Houston, TX Area. US citizenship required.   Essential Job Functions (includes but is not limited to) - Provide superior customer service to internal and external customers. - Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment including computer hardware and software. - Verify customer identity and scan required documents into database system. - Successfully complete required biometric and data capture processes and paperwork on each customer. - Track processing time for each applicant and ensure applicants are processed in appropriate order. - Perform biometric processing to include capturing quality electronic fingerprints, photographs, and signatures to meet or exceed program accuracy standards. - Identify win-win opportunities to provide more products and services to customers. - Create opportunities to add value for customers through the upselling of retail products and services (if applicable). - Adhere to all company and departmental employment policies regarding security and confidentiality to ensure applicant documents and information are safeguarded at all times. - Adhere to all company and departmental policies relating to Enrollment Center standards, including adherence to signage, branding, and employee attire policies. - Perform Enrollment Center sustainment responsibilities on a daily basis. - Perform administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory and submit updated enrollment center photos and requisitioning supplies including troubleshooting and/or equipment modifications when necessary. - Represent the company and the programs that are supported in a professional and customer oriented manner. - Support customer service registration and reservation activities as necessary. - Successfully complete time sensitive training and briefing as assigned.   Knowledge, Skills, and Abilities - Customer and Personal Service – Knowledge of principals and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. - Technology – Knowledge of electronic equipment, computer hardware, and computer software including applications and data entry. - Clerical – Knowledge of administrative and clerical duties such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures. - Monitoring – Monitoring and assessing performance of self, other individuals, and/or outside organizations to make improvements or take corrective action. - Integrity – Job requires ethics and honesty.   Travel Requirement, Working Conditions, and Physical Demands - Ability to travel regionally for activities such as backfill at local enrollment locations, conducting mobile events or servicing mobile routes, meetings, classes, and workshops. - Occasional overnight travel as required; should not exceed 75% of the time. - Travel by air may be required for initial company training as well as occasional new program or services training. - General office environment. The work area is adequately lighted, heated, and ventilated. - Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts; driving an automobile, etc. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment. - The work requires light physical effort with frequent lifting and/or moving of materials in the 10-30 pound range and occasional lifting up to 75 pounds. Requires manual dexterity and ability to manipulate small objects. May require normal range of hearing and vision to operate machinery.

Do you have an interest in security, law enforcement, biometrics, and the safety of your community?  Are you a customer service oriented, “people” person?  If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You’ll get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you’re interested in providing a service to your fellow citizens and interacting with customers on a day to day, face to face basis, submit your application for the Enrollment Agent position today!   Join the team and receive $500 Sign on Bonus! This position requires 100% daily travel and is based out of the Albany, NY area.  US Citizenship is required.    Essential Job Functions (includes but is not limited to): - Provide superior customer service to internal and external customers - Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment, including computer hardware and software - Verify customer identity and scan required documents into database system - Successfully complete required biometric and data capture processes and paperwork on each customer - Track processing time for each applicant and ensure applicants are processed in appropriate order - Perform biometric processing to include capturing quality electronic fingerprints, photographs and signatures to meet or exceed program accuracy standards - Identify win-win opportunities to provide more products and services to customers - Create opportunities to add value for customers through the upselling of retail products and services (if applicable) - Adhere to all company and departmental employment policies regarding security and confidentiality to ensure applicant documents/information are safeguarded at all times - Adhere to all company and departmental policies relating to Enrollment Center standards, including adherence to signage, branding, and employee attire policies - Performs Enrollment Center Sustainment responsibilities on a daily basis - Performs administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, submit updated enrollment center photos and requisitioning supplies including troubleshooting and/or equipment modifications when necessary - Represents the company and the program(s) that are supported in a professional and customer oriented manner - Support Customer Service Registration and Reservation activities, as necessary - Successfully completes time sensitive trainings/briefings as assigned.   Note:  In addition to the Essential Functions, also performs similar work-related duties as assigned.   Knowledge, Skills and Abilities:   - Customer and Personal Service – Knowledge of principals and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. - Technology – Knowledge of electronic equipment, computer hardware, and computer software, including applications and data entry. - Clerical – Knowledge of administrative and clerical duties, such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures - Monitoring – Monitoring/Assessing performance of self, other individuals, and/or outside organizations to make improvements or take corrective action. - Integrity – Job requires ethics and honesty. Travel Requirement, Working Conditions and Physical Demands: Travel requirement, such as: - Ability to travel regionally for activities such as backfill at local enrollment locations, conducting mobile events or servicing mobile routes, meetings, classes, and workshops. - Occasional overnight travel as required; should not exceed 75% of the time. - Travel by air may be required for initial company training, as well as occasional new program or services training. Working Conditions, such as: - General office environment. The work area is adequately lighted, heated, and ventilated. Physical Demands, such as: - Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts; driving an automobile, etc.  Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment. - The work requires light physical effort with frequent lifting and/or moving of materials in the 10-30 pound range and occasional lifting up to 75 pounds. Requires manual dexterity and ability to manipulate small objects. May require normal range of hearing and vision to operate machinery.

- Run jobs according to specific work instructions/Service Level Agreements - Adhere to all department specifications and requirements - Ensure that all pre-determined quality and security standards are met - Complete Accountability and Auditing Production forms for each job assigned - Works together with Maintenance/Production Support to ensure minimum machine downtime - Perform basic Preventative Maintenance (PM) as trained and on a regular basis - Communicate any machine malfunctions or production delays to Lead or Supervisor - Maintain a clean, tidy and safe working environment in line with OSHA and company safety guidelines. 

Do you have an interest in security, law enforcement, biometrics, and the safety of your community?  Are you a customer service oriented, “people” person?  If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You’ll get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you’re interested in providing a service to your fellow citizens and interacting with customers on a day to day, face to face basis, submit your application for the Enrollment Agent position today! Join the team and receive $500 Sign on Bonus!  Based in the WV, OH, PA area (near Wheeling, WV).  US Citizenship Required.    Essential Job Functions (includes but is not limited to): - Provide superior customer service to internal and external customers - Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment, including computer hardware and software - Verify customer identity and scan required documents into database system - Successfully complete required biometric and data capture processes and paperwork on each customer - Track processing time for each applicant and ensure applicants are processed in appropriate order - Perform biometric processing to include capturing quality electronic fingerprints, photographs and signatures to meet or exceed program accuracy standards - Identify win-win opportunities to provide more products and services to customers - Create opportunities to add value for customers through the upselling of retail products and services (if applicable) - Adhere to all company and departmental employment policies regarding security and confidentiality to ensure applicant documents/information are safeguarded at all times - Adhere to all company and departmental policies relating to Enrollment Center standards, including adherence to signage, branding, and employee attire policies - Performs Enrollment Center Sustainment responsibilities on a daily basis - Performs administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, submit updated enrollment center photos and requisitioning supplies including troubleshooting and/or equipment modifications when necessary - Represents the company and the program(s) that are supported in a professional and customer oriented manner - Support Customer Service Registration and Reservation activities, as necessary - Successfully completes time sensitive trainings/briefings as assigned.   Note:  In addition to the Essential Functions, also performs similar work-related duties as assigned.   Knowledge, Skills and Abilities:   - Customer and Personal Service – Knowledge of principals and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. - Technology – Knowledge of electronic equipment, computer hardware, and computer software, including applications and data entry. - Clerical – Knowledge of administrative and clerical duties, such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures - Monitoring – Monitoring/Assessing performance of self, other individuals, and/or outside organizations to make improvements or take corrective action. - Integrity – Job requires ethics and honesty. Travel Requirement, Working Conditions and Physical Demands: Travel requirement, such as: - Ability to travel regionally for activities such as backfill at local enrollment locations, conducting mobile events or servicing mobile routes, meetings, classes, and workshops. - Occasional overnight travel as required; should not exceed 75% of the time. - Travel by air may be required for initial company training, as well as occasional new program or services training. Working Conditions, such as: - General office environment. The work area is adequately lighted, heated, and ventilated. Physical Demands, such as: - Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts; driving an automobile, etc.  Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment. - The work requires light physical effort with frequent lifting and/or moving of materials in the 10-30 pound range and occasional lifting up to 75 pounds. Requires manual dexterity and ability to manipulate small objects. May require normal range of hearing and vision to operate machinery.

Performs inspections on raw materials, in-process and/or finished products to ensure compliance with organization's quality and reliability standards. Designs, implements, and audits quality control programs. Recommends changes to methods, procedures, and standards to improve quality of output based on analysis of inspections. Creates and distributes reports on supplier quality performance and corrective action status.

Do you have an interest in security, law enforcement, biometrics, and the safety of your community?  Are you a customer service oriented, “people” person?  If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You’ll get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you’re interested in providing a service to your fellow citizens and interacting with customers on a day to day, face to face basis, submit your application for the Enrollment Agent position today!     Essential Job Functions (includes but is not limited to) - Provide superior customer service to internal and external customers - Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment, including computer hardware and software - Verify customer identity and scan required documents into database system - Successfully complete required biometric and data capture processes and paperwork on each customer - Track processing time for each applicant and ensure applicants are processed in appropriate order - Perform biometric processing to include capturing quality electronic fingerprints, photographs and signatures to meet or exceed program accuracy standards - Identify win-win opportunities to provide more products and services to customers - Create opportunities to add value for customers through the upselling of retail products and services (if applicable) - Adhere to all company and departmental employment policies regarding security and confidentiality to ensure applicant documents/information are safeguarded at all times - Adhere to all company and departmental policies relating to Enrollment Center standards, including adherence to signage, branding, and employee attire policies - Performs Enrollment Center Sustainment responsibilities on a daily basis - Performs administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, submit updated enrollment center photos and requisitioning supplies including troubleshooting and/or equipment modifications when necessary - Represents the company and the program(s) that are supported in a professional and customer oriented manner - Support Customer Service Registration and Reservation activities, as necessary - Successfully completes time sensitive trainings/briefings as assigned.    Note:  In addition to the Essential Functions, also performs similar work-related duties as assigned.   Knowledge, Skills and Abilities - Customer and Personal Service – Knowledge of principals and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction - Technology – Knowledge of electronic equipment, computer hardware, and computer software, including applications and data entry - Clerical – Knowledge of administrative and clerical duties, such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures - Monitoring – Monitoring/Assessing performance of self, other individuals, and/or outside organizations to make improvements or take corrective action - Integrity – Job requires ethics and honesty   Travel Requirement, Working Conditions and Physical Demands Travel requirement, such as: - Ability to travel locally for activities such as backfill at local enrollment locations, meetings, classes, and workshops. - Occasional overnight travel as required; should not exceed 25% of the time. - Travel by air may be required for initial company training, as well as occasional new program or services training. Working Conditions, such as: - General office environment. The work area is adequately lighted, heated, and ventilated. Physical Demands, such as: - Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts; driving an automobile, etc.  Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment. - The work requires light physical effort with frequent lifting and/or moving of materials in the 10-30 pound range and occasional lifting up to 50 pounds. Requires manual dexterity and ability to manipulate small objects. May require normal range of hearing and vision to operate machinery.

Work flow, organization and distrubution, decision-making, coaching, mentoring, developing the team’s skills, follow production schedule, operate equipment if needed, make sure priorities are copleted on time for delivery, raise production issues to the parties (supervisor, managers, tech department, customer service, etc) 

Do you have an interest in security, law enforcement, biometrics, and the safety of your community?  Are you a customer service oriented, “people” person?  If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You’ll get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you’re interested in providing a service to your fellow citizens and interacting with customers on a day to day, face to face basis, submit your application for the Enrollment Agent position today!   Join the team and receive $500 Sign on Bonus! This position requires 100% daily travel and is based out of the Queensbury/Lake George, NY area.  US Citizenship is required.    Essential Job Functions (includes but is not limited to): - Provide superior customer service to internal and external customers - Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment, including computer hardware and software - Verify customer identity and scan required documents into database system - Successfully complete required biometric and data capture processes and paperwork on each customer - Track processing time for each applicant and ensure applicants are processed in appropriate order - Perform biometric processing to include capturing quality electronic fingerprints, photographs and signatures to meet or exceed program accuracy standards - Identify win-win opportunities to provide more products and services to customers - Create opportunities to add value for customers through the upselling of retail products and services (if applicable) - Adhere to all company and departmental employment policies regarding security and confidentiality to ensure applicant documents/information are safeguarded at all times - Adhere to all company and departmental policies relating to Enrollment Center standards, including adherence to signage, branding, and employee attire policies - Performs Enrollment Center Sustainment responsibilities on a daily basis - Performs administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, submit updated enrollment center photos and requisitioning supplies including troubleshooting and/or equipment modifications when necessary - Represents the company and the program(s) that are supported in a professional and customer oriented manner - Support Customer Service Registration and Reservation activities, as necessary - Successfully completes time sensitive trainings/briefings as assigned.   Note:  In addition to the Essential Functions, also performs similar work-related duties as assigned.   Knowledge, Skills and Abilities:   - Customer and Personal Service – Knowledge of principals and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. - Technology – Knowledge of electronic equipment, computer hardware, and computer software, including applications and data entry. - Clerical – Knowledge of administrative and clerical duties, such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures - Monitoring – Monitoring/Assessing performance of self, other individuals, and/or outside organizations to make improvements or take corrective action. - Integrity – Job requires ethics and honesty. Travel Requirement, Working Conditions and Physical Demands: Travel requirement, such as: - Ability to travel regionally for activities such as backfill at local enrollment locations, conducting mobile events or servicing mobile routes, meetings, classes, and workshops. - Occasional overnight travel as required; should not exceed 75% of the time. - Travel by air may be required for initial company training, as well as occasional new program or services training. Working Conditions, such as: - General office environment. The work area is adequately lighted, heated, and ventilated. Physical Demands, such as: - Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts; driving an automobile, etc.  Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment. - The work requires light physical effort with frequent lifting and/or moving of materials in the 10-30 pound range and occasional lifting up to 75 pounds. Requires manual dexterity and ability to manipulate small objects. May require normal range of hearing and vision to operate machinery.

Duties and responsibilities                - Assist support staff as/when required in order to meet deadlines and IDEMIA Infrastructure support priorities. - Provide input as required on product and system specific functionality, configuration and usage for training and documentation purposes. - Share skills and experience with other groups within the organization, with the aim of establishing consistency and improving quality within the company. - Proactive and promptly identify and assist to resolve any relevant key issues and/or risks. - Understand, follow and improve upon all formally communicated methodologies, processes, policies, and values. Focusing always on delivering consistent, reliable, repeatable, scalable and quality outcomes. - Provide support and encouragement to other team members and participate in the up-skilling and training of colleagues and new staff. - Analyze failure and ensure operational recovery within agreed SLA through standard procedures - Work on continuous improvement process by analyzing recurrent incidents and designing long term solutions - Propose improvements of the monitoring setup - Address any none compliances in timely and orderly manner - Work independently / a quick learner with ability to implement workarounds through the proper guidance of Support standards and conventions. - Able to work flexible hours if needed - Available to come to Data Centers or approved area locations for technical support in case of emergencies - Able to travel as and when reasonably requested. - All other duties as requested by Management

Do you have an interest in security, law enforcement, biometrics, and the safety of your community?  Are you a customer service oriented, “people” person?  If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You’ll get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you’re interested in providing a service to your fellow citizens and interacting with customers on a day to day, face to face basis, submit your application for the Enrollment Agent position today!   Join the team and receive $1000 Sign on Bonus!    Candidate needs to be based in the St. Cloud/ Rochester/ Minneapolis/St. Paul area.    US Citizenship Required.   Essential Job Functions (includes but is not limited to): - Provide superior customer service to internal and external customers - Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment, including computer hardware and software - Verify customer identity and scan required documents into database system - Successfully complete required biometric and data capture processes and paperwork on each customer - Track processing time for each applicant and ensure applicants are processed in appropriate order - Perform biometric processing to include capturing quality electronic fingerprints, photographs and signatures to meet or exceed program accuracy standards - Identify win-win opportunities to provide more products and services to customers - Create opportunities to add value for customers through the upselling of retail products and services (if applicable) - Adhere to all company and departmental employment policies regarding security and confidentiality to ensure applicant documents/information are safeguarded at all times - Adhere to all company and departmental policies relating to Enrollment Center standards, including adherence to signage, branding, and employee attire policies - Performs Enrollment Center Sustainment responsibilities on a daily basis - Performs administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, submit updated enrollment center photos and requisitioning supplies including troubleshooting and/or equipment modifications when necessary - Represents the company and the program(s) that are supported in a professional and customer oriented manner - Support Customer Service Registration and Reservation activities, as necessary - Successfully completes time sensitive trainings/briefings as assigned.   Note:  In addition to the Essential Functions, also performs similar work-related duties as assigned.   Knowledge, Skills and Abilities:   - Customer and Personal Service – Knowledge of principals and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. - Technology – Knowledge of electronic equipment, computer hardware, and computer software, including applications and data entry. - Clerical – Knowledge of administrative and clerical duties, such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures - Monitoring – Monitoring/Assessing performance of self, other individuals, and/or outside organizations to make improvements or take corrective action. - Integrity – Job requires ethics and honesty. Travel Requirement, Working Conditions and Physical Demands: Travel requirement, such as: - Ability to travel regionally for activities such as backfill at local enrollment locations, conducting mobile events or servicing mobile routes, meetings, classes, and workshops. - Occasional overnight travel as required; should not exceed 75% of the time. - Travel by air may be required for initial company training, as well as occasional new program or services training. Working Conditions, such as: - General office environment. The work area is adequately lighted, heated, and ventilated. Physical Demands, such as: - Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts; driving an automobile, etc.  Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment. - The work requires light physical effort with frequent lifting and/or moving of materials in the 10-30 pound range and occasional lifting up to 75 pounds. Requires manual dexterity and ability to manipulate small objects. May require normal range of hearing and vision to operate machinery.