Job Listings

- Collaborate with IT and client to manage capacity - Manage and influence stakeholders - Direct, monitor, and review project activities, including program costs, operational budgets, staffing, program resources and program risks - Drive improvements that address common obstacles to improve performance - Manage 3rd party vendor relationships to create capacity flexibility and scalability - Manage delivery team performance metrics and reporting - Resolve resourcing and asset conflicts using prioritization and negotiation - Undertake formal reviews of the program and its achievements - Engage in quality assurance and risk management activities to ensure project deliverables are met according to IT and client requirements - Ensure financial performance targets for the assigned projects are met and proactively manage change control process both internally and externally  

- Installs new / rebuilds existing servers and configures system in accordance with standards and project requirements - Contributes to and maintains system standards; Ensures system hardware, operating systems, software systems, and related procedures adhere to organizational values - Develops installation strategies, scripts and procedures for all software components, as necessary to support developed applications - Participates in technical research and development to enable continuing innovation within the infrastructure -   - Performs system monitoring, verifying the integrity and availability of all systems - Performs daily backup operations, ensuring all required file systems and system data are successfully backed up - Installs, configures and administers operating systems, file systems, databases and networks on various platforms (will vary, according to assigned site) - Monitors capacity of all databases and performs rollovers, when required -   - Performs regular file archival as necessary - Familiar with creating scripts to monitor system, retrieves information, and performs system tasks not provided by application - Analyzes report, repairs and tracks issues/failures - Supports operations staff in executing, testing and rolling-out the solutions

  ESSENTIAL DUTIES AND REPSONSIBILITIES 70% Demonstrates expert knowledge of the company’s technical capabilities and processes appropriate to customer’s needs                   * Ability to translate client requirements into a structured plan outlining steps that reflects the objectives   * Parse client’s data files   * Utilize custom software tools to map client data and create programming logic to provide missing data elements to fulfill requirements   * Accurately creates the required output files for personalization   * Develops scripts using procedural logic to create carriers   * Create and validate test (BAP) cards in a testing and production environment   * Effectively implement software changes   * Provides adequate release documentation that describes program development, installation, and operating procedures                 *Understands and executes all corporate, ISO 9000, and departmental policies, specifications and requirements     10% Acts as a liaison between internal and external clients on the implementation of new products, data compatibility, gathering and analyzing of test data, and key management   10% Provides second level production support   5% Train users and other Preproduction analyst on existing software   5% Completes other duties as assigned

30% Provides second level production support   30% Demonstrates expert knowledge of the company’s technical capabilities and processes appropriate to customer’s needs                   * Ability to translate client requirements into a structured plan outlining steps that reflects the objectives   * Parse client’s data files   * Utilize custom software tools to map client data and create programming logic to provide missing data elements to fulfill requirements   * Accurately creates the required output files for personalization   * Develops scripts using procedural logic to create carriers   * Create and validate test (BAP) cards in a testing and production environment   * Implement software changes effectively   * Provides adequate release documentation that describes program development, installation, and operating procedures                 *Understands and executes all corporate, ISO 9000, and departmental policies, specifications and requirements   20% Create test plan and cases.  Perform regression testing and documentation   10% Acts as a liaison between internal and external clients on the implementation of new products, data compatibility, gathering and analyzing of test data, and key management   5% Train users on existing software   5% Completes other duties as assigned

70% Demonstrates expert knowledge of the company’s technical capabilities and processes appropriate to customer’s needs                   * Ability to translate client requirements into a structured plan outlining steps that reflects the objectives   * Parse client’s data files   * Utilize custom software tools to map client data and create programming logic to provide missing data elements to fulfill requirements   * Accurately creates the required output files for personalization   * Develops scripts using procedural logic to create carriers   * Create and validate test (BAP) cards in a testing and production environment   * Effectively implement software changes   * Provides adequate release documentation that describes program development, installation, and operating procedures                 *Understands and executes all corporate, ISO 9000, and departmental policies, specifications and requirements     10% Acts as a liaison between internal and external clients on the implementation of new products, data compatibility, gathering and analyzing of test data, and key management   10% Provides second level production support   5% Train users and other Preproduction analyst on existing software   5% Completes other duties as assigned

This role is 100% remote.   - Participate cloud adoption efforts that span multiple disciplines - Work with the cloud team to design and deploy highly scalable and resilient cloud services - Collaborate with product and program management to ensure solutions meet customer needs - Partner with product development groups to align software and systems strategy - Implement automated strategies for system monitoring, deployment, and scaling - Ensure services maintain compliance with defined security standards (FedRAMP, PCI, NIST, CJIS) - Provides best practices, standards, training, and general support for the cloud environment - Work with peers to assign, prioritize and complete product backlog

- Record, troubleshoot, escalate and follow-up with end-users regarding IT support matters.  - Assist in maintaining both hardware and software needs.  - Support computer users; both hardware and software needs.  - Install and deploy workstations, tablets, cell phones and other IT technology to users.  - Provide end-user training with IT systems and applications.  - Adhere to all IT processes, policies, standards, and procedures.  - Maintain complete and service tickets and documentation of work completed.  - After-hours end user, network and IT infrastructure support when required.  - Performs other IT related duties as directed and assigned by IT Supervisor/Manager/Director. 

- Work on a team of developers and QA engineers - Provide analysis, design, software changes/enhancements and bug fixes as needed - Troubleshoot and resolve defects and issues in fielded software, configuration and database related issues in an Enterprise environment - Rework/remediate existing software - Interaction with hardware peripherals and software drivers - Create/update technical engineering documentation - Interact with other developers, Systems Engineers, Program Managers, QA Engineers, and Application Engineers

As part of its 2022 digital roadmap, Idemia - Exton (PA) is currently implementing a MES (Manufacturing Execution System) in partnership with MPDV to enhance digitization and data collection in the shopfloor. In this context,the Continuous improvement (CI) team is looking for a digital engineer whose responsibilities would be:   - Gather technical and functional requirements for the Go-Live through workshops with the supplier (MPDV). - Analyze MES data needs for the plant to align development, implementation and configuration of the application - Perform cross-functional coordination with IT, Manufacturing, Engineering, Quality, and Business teams. - Get trained in relevant modules and provide training to MES end-user - Ensure adequate testing and debugging of software application. Ensure supplier to provide resolution effectively. - Maintain issue log and get issues addressed in a timely way. Provide periodic updates to MES Project Manager. - Plan and execute the rollout of the MES in production - Create system technical, functional & process documentation to define business rules and shop floor standard procedures. - Resolve day-to-day issues & Identify improvement opportunities, recommend solutions and work with business to implement them.

Key responsibilities: - Drive the delivery and adoption of Mobile ID by citizens in every state and province - Work closely with some of the best minds in the Identity and Security space. - Provide feedback to ease further the deployment and adoption of the solutions. - Contribute to the largest and most visible privacy-enhancing Mobile ID program deployments in the world. - Matrix in with product development, customer support, and cloud service run to ensure maximized velocity, highest quality, global collaboration and education.

- Provide technical support related to banking project such as card personalization, card development cycle, and key management. - Provide technical support in the development of bank’s card personalization profile by: - Defining the customer requirements and specification - Coordinating the development with the Development team. - Validating the quality of the product to ensure that it will meet the customer’s requirement. - Provide sales support such as participating in pre-sales activities, product presentation and product training. - Provide backup support to other technical team members, assisting with documentation, information and training to support customers and partners.

This position is open to the following locations (Open to Reston OR Billerica OR Brentwood) - Network engineering and network security engineering and support - Very strong experience with Cisco ASA and Cisco Firepower, Cisco router / switches and Cisco Nexus platforms - Configure, install and troubleshoot network technologies, such as routers, switches, and firewalls, including: configuring and troubleshooting routing (BGP), MPLS and QOS - Strong Cisco router configuration and management, including monitoring and configuration tools; data circuit/WAN support; Ethernet topologies and data/voice communications. - Very strong Cisco ASA/Firepower configuration and management. - Experience designing and implementing Cisco ISE in an enterprise environment. - Establish standards for documenting information systems and changes to them and for testing new systems and updates for current programs before they are put into production - Collaborates with IT team to implement technical controls and projects to ensure security issues are addressed. - Efficiently manage oneself, resources, and timelines to deliver solutions that solve business needs and requirements - Ensure the systems environment is reliable, secure and meets or exceeds regulatory agency compliance requirements - Collaborate with management and department leaders to assess near and long-term network capacity needs. - Able to carry out job functions independently and responsibly - Strong interpersonal, written, oral communication skills - Available for 24/7 on-call support.

- Provide technical support related to banking project such as card personalization, card development cycle, and key management. - Provide technical support in the development of bank’s card personalization profile by: - Defining the customer requirements and specification - Coordinating the development with the Development team. - Validating the quality of the product to ensure that it will meet the customer’s requirement. - Provide sales support such as participating in pre-sales activities, product presentation and product training. - Provide backup support to other technical team members, assisting with documentation, information and training to support customers and partners.